Alexis Allen’s paper, “One Firm’s Loss is Another’s Gain: Capitalizing on Other Firms’ Service Failures,” was recently awarded the SERVSIG Best Paper Award for 2015. This award is presented annually by SERVSIG to the author(s) of the best article in the services literature published during the previous calendar year.
At age 34, Oscar Portillo is not your "typical" undergraduate student at the University of Kentucky. In fact, there is nothing very typical about this native of Mexico who walked across the stage at Rupp Arena Sunday, May 8, and received his marketing degree from the Gatton College of Business and Economics.
Firms frequently promise consumers that use of their brands will improve performance outcomes. Whether it's a high school athlete considering the premier brands of basketball shoes, or a college student weighing which graduate test prep course to take, a ubiquitous marketing message remains “you will perform better with us.”
Brian R. Murtha, assistant professor of marketing and E. Vernon and William Smith Faculty Fellow at the University of Kentucky’s Gatton College of Business and Economics, was awarded the prestigious American Marketing Association’s Journal of Marketing’s 2015 Harold H. Maynard Award.
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