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Haoying received her Ph.D. in Supply Chain & Operations Management from the University of Texas at Austin and her M.S. and B.S. in Electrical and Computer Engineering from the University of Minnesota and Zhejiang University respectively. She has previously worked as an assistant professor at Texas A&M University (College Station) and as a senior development engineer at Seagate Technology (Minneapolis, Minnesota).
Haoying conducts research in the operations management, marketing and management of information system interface. Her research has been published in Production and Operations Management, Manufacturing & Service Operations Management, Journal of Consumer Psychology, OMEGA, Transportation Research Part E: Logistics and Transportation Review, Journal of Marketing Behavior, Customer Needs and Solution. Her work has been presented at various conferences including MSOM, POM and INFORMS annual conferences. She also holds two U.S. patents.