Research: Marketing & Supply Chain

Marketing & Supply Chain

Does a Corporate Crisis Affect Your Buying Habits?

Remember in Spring 2018 when a Starbucks manager called the police after two black men asked to use the store’s restroom without making a purchase, and the men were arrested? Did it change your opinion of the coffee retailer, or would you chalk up the incident to a misunderstanding? 

Marketing & Supply Chain

How to Make a Two-Day Delivery Seem Shorter

Gatton marketing professor Adam Craig delves into the concept that time has a critical influence on consumer decisions choices and is a key component of many financial decisions.

Marketing & Supply Chain

The Psychological Effects of Branding

Studies on brand identity and why people prefer certain brands has been around for a while. But looking at the impact it has on consumers is fairly new. Gatton's Aaron Garvey studies at the psycological impacts of products and brands. 

Marketing & Supply Chain

How Real-Time Feedback Influences Spending

Building on budgeting and spending theories, Gatton marketing professor Dan Sheehan and co-authors conducted three lab and grocery store experiments, showing that real-time feedback has a marked impact on consumer spending.

Marketing & Supply Chain

Saying “Thank You” Pays Off

In her study, Gatton marketing professor Alexis Allen found that developing new strategies to enhance relationships with consumers who are “already delighted” can lead to substantial gains.

Marketing & Supply Chain

The Price of Pursuing Perfection

Research by Gatton's Adam Craig found new parallels between idealized body images in advertising and consumer spending. 
 

Marketing & Supply Chain

Marketing Messages Can Be Contagious

Gatton marketing professor David Hardesty’s study finds that the positive emotions produced in one marketing message are often translated to unrelated products.