Dr. Radhika Santhanam is a Gatton Endowed Research Professor in the School of Management, Gatton College of Business & Economics at the University of Kentucky. Prior to joining the University of Kentucky, Dr. Santhanam was a faculty member at Florida International University and the University of Cincinnati. Using a variety of research methods, Dr. Santhanam has investigated issues relating to the effective use of resources invested in technology. From a micro-perspective, her research in the area of Human-Computer Interaction has investigated methods by which training and better system design can improve a user's understanding and utilization of Information Systems (IS). From a macro perspective, her research on management support systems and IS selection has proposed methods by which organizations can select and monitor investments in IS so as to make effective use of organizational resources. She has published her research in a variety of journals, including MIS Quarterly, Information Systems Research, Journal of Management Information Systems, Decision Support Systems, International Journal of Human-Computer Studies, Information and Organization, Information Technology and Management, European Journal of Information Systems, Information and Management, Computers & Operations Research, Data Base for Advances in Information Systems, and European Journal of Operational Research, among others.
Dr. Santhanam has also taught a variety of courses such as, systems analysis and design, decision support/expert systems, data communications, and organizational information systems, to undergraduate, graduate, and doctoral students.
She is currently an associate editor of MIS Quarterly and Decision Support Systems. She was the program co-chair of the Institute for Operations Research and Management Sciences (INFORMS) Conference on Information Systems and Technologies (CIST), 2003, and the Association for Information Systems (AIS) Americas Conference on Information Systems, 2005.
Education:
1989 -
PHD,
Management Information Systems,
University Of Nebraska At Lincoln
1986 -
MS,
Information Science/Studies,
Texas A & M University
1983 -
MBA,
Business Administration and Management,
1978 -
BS,
Physics,
Recent Publications:
Articles (32):
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The Effects of Social Network on Structure on the Post-Implementaion of Enterprise Systems Information Systems Research - Year: 2012 Volume: 23 Issue: 3 Page Number(s): pp.658-678
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Emergency Management Information Systems: Could Decision Makers be Supported in Choosing Display Formats? Decision Support Systems - Year: 2012 Volume: 52 Issue: 2 Page Number(s): 318-330
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Effects of Animations in Learning - A Cognitive Fit Perspective Decision Sciences Journal Of Innovative Education - Year: 2009 Volume: 7 Issue: 2 Page Number(s): 377-401
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Will It Be Disclosure or Fabrication of Personal Information? An Examination of Persuasion Strategies on Prospective Employees International Journal of Security and Privacy - Year: 2009 Volume: 29 Issue: 4 Page Number(s): 91-113
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Using Self-Regulatory Learning to Enhance E-learning-based Information Technology Training Information Systems Research - Year: 2008 Volume: 19 Issue: 1 Page Number(s): 26-47
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Could the Use of a Knowledge-Based System Lead to Implicit Learning? Decision Support Systems - Year: 2007 Volume: 43 Issue: 1 Page Number(s): 141-151
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Factors that Contribute to Management Support System Success Decision Support Systems - Year: 2007 Volume: 43 Issue: 1 Page Number(s): 256-268
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Post-Implementation Knowledge Transfers to Users and Information Technology Professionals Journal Of Management Information Systems - Year: 2007 Volume: 24 Issue: 1 Page Number(s): 174-203
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Introduction to the Special Issue Information Systems and Competitive Agility Information technology and management - Year: 2006 Volume: 7 Issue: 1 Page Number(s): 5-7
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The Use of a Knowledge-Based System in Conceptual Data Modeling Activities Decision Support Systems - Year: 2005 Volume: 41 Issue: 1 Page Number(s): 176-188
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A Longitudinal Field Study of Training Practices in a Collaborative Application Environment Journal Of Management Information Systems - Year: 2003 Volume: 20 Issue: 3 Page Number(s): 257-281
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Issues in Linking Information Technology Capability to Firm Performance MIS Quarterly - Year: 2003 Volume: 27 Issue: 1 Page Number(s): 125-153
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Improving Training Outcomes Using Pre-Training Scripts: A Theory Of Planned Behavior Approach Information and Organization - Year: 2002 Volume: 12 Issue: 3 Page Number(s): 135-152
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The Effects of Communication Modality on Outcomes of Group Tasks Information technology and management - Year: 2001 Volume: 2 Issue: 4 Page Number(s): 377-394
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An Empirical Investigation of ODSS Impact on Individuals and Organizations Decision Support Systems - Year: 2000 Volume: 30 Issue: 1 Page Number(s): 51-72
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Learning from Goal-Directed Error Recovery Strategy Information Systems Research - Year: 1999 Volume: 10 Issue: 3 Page Number(s): 276-285
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A Survey of Knowledge Based Systems Research in Decision Sciences (1970-1995) Journal Of The Operational Research Society - Year: 1998 Volume: 49 Issue: 5 Page Number(s): 445-457
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The Human Computer Interface in Information System Design -Introduction to the Special Issue Data Base for Advances In Information Systems - Year: 1998 Volume: 29 Issue: 1 Page Number(s): 25-30
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A Decision Model for Interdependent Information System Project Selection European Journal Of Operational Research - Year: 1996 Volume: 89 Issue: 2 Page Number(s): 380-399
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Assessing the Quality of Institutional DSS European Journal of Information Systems - Year: 1996 Volume: 4 Issue: 1 Page Number(s): 159-170
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A Multiple Criteria Decision Model for Information System Project Selection Computers & Operations Research - Year: 1995 Volume: 22 Issue: 8 Page Number(s): 807-818
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Improving End User Proficiency: Effects of Training and Task Variation Information Systems Research - Year: 1994 Volume: 5 Issue: 4 Page Number(s): 378-399
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A Model Formulation System for Information System Project Selection Computers & Operations Research - Year: 1993 Volume: 20 Issue: 7 Page Number(s): 755-767
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A Multi Objective Constrained Resource Information System Project Selection Method European Journal Of Operational Research - Year: 1993 Volume: 70 Issue: 2 Page Number(s): 244-253
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Neither Novice nor Expert: The Discretionary User of Software International Journal of Man Machine Studies - Year: 1993 Volume: 38 Issue: 2 Page Number(s): 201-229
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On Forecastibility of Foreign Exchange Swap Rates Indian Economic Journal - Year: 1993 Volume: 40 Issue: 3 Page Number(s): 31-36
Modelling the Discretionary User of Word Processing Technology Journal of the American Society for Information Science - Year: 1991 Volume: 42 Issue: 3 Page Number(s): 185-196
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Using the Analytic Hierarchy Process for Information System Project Selection Information & Management - Year: 1990 Volume: 18 Issue: 1 Page Number(s): 87-95
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A Zero One Goal Programming Approach for Information System Project Selection OMEGA: The International Journal of Management Science - Year: 1989 Volume: 17 Issue: 6 Page Number(s): 583-593
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A Zero One Goal Programming Approach for the Journal Selection and Cancellation Problem Computers and Operations Research - Year: 1989 Volume: 16 Issue: 6 Page Number(s): 557-565
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An Optimization Model for Information System Project Selection Journal of Management Science and Policy Analysis - Year: 1988 Volume: 6 Issue: 1 Page Number(s): 53-62
Proceedings (18):
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The Effects of Ambiguity Tolerance and User Discretion on Spatial Task Performance and Display Choices Pacific Asia Conference on Information Systems - Year: 2010
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Training Challenges in a Globalized World Americas Conference on Information Systems - Year: 2010
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Organizational Databases, Privacy Practices and Integrity of Employee Information Academy of Management Meetings - Year: 2008
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Improving Technology Mediated Learning Performance of Information Technology Courses for a Global Audience Annual Global Information Technology Management Association (GITMA) World Conference - Year: 2007
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What Makes Game Players Want to Play More? A Mathematical and Behavioral Model of Online Game Design? Human Computer Interaction International Conference - Year: 2007
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Is it Disclosure or Fabrication of Information? How to Persuade Employees to Disclose Personal Information? WorkShop on Security, Internaitonal Conference on Information Systems, Milwaukee, Wisconsin - Year: 2006
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The Influence of Knowledge Transfers on the Implementation of Enterprise Information Systems International Federation of Information System Professionals - Year: 2006
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A Framework for Designing Acceptance-Centric System Interfaces, Proceedings of The Decision Sciences Annual Conference, San Francisco - Year: 2005
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Survey of Expert Systems in Information Systems Fourth Annual AIS Americas Conference on Information Systems - Year: 1998
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Applying the Theory of Planned Behavior to End-User Training and Learning Third Annual AIS Americas Conference on Information Systems - Year: 1997
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Reexamination of Information System Selection Bias Annual Meeting of the Decision Sciences Institute - Year: 1996
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Factors Influencing the Successful Adoption of Innovative Software Development Practices Annual Meeting of Decision Sciences Institute - Year: 1993
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Discretionary User Characteristics Proceedings of the Hawaiian International Conference on Systems Sciences - Year: 1991
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Discretionary User Characteristics Hawaii International Conference on Systems Sciences - Year: 1989
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Exploring Discretionary Users Interaction with Word Processing Technology American Society for Information Sciences Conference on Computer Interfaces - Year: 1989
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AI: Implications for Teaching the Decision Sciences North American Conference of International Business Schools Computer Users Group - Year: 1988
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Assessment of Word Processing Technology Needs of the Discretionary User Annual Conference of the American Society for Information Science - Year: 1988
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On Forecastibility of Exchange Rates North American Economics and Finance Association - Year: 1986
Books and Book Chapters (4):
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Will It Be Disclosure or Fabrication of Personal Information? An Examination of Persuasion Strategies on Prospective Employees, In Pervasive Information Security and Privacy Developments: Trends and Advancements Publisher: IGI Global - Year: 2011 Page Number(s): 231-254
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What Makes Game Players Want to Play More? A Mathematical and Behavioral Understanding of Online Game Design, In Human-Computer Interaction. Human Computer Interface Applications and Services Publisher: Springer - Year: 2007 Page Number(s): 284-293
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Technology Based Training: Toward A User Centric Research Agenda, In Handbook of Human Computer Interaction in Management Information Systems, Applications Publisher: Sharpe Publishers - Year: 2006
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Exploring Discretionary User's Interaction with Word Processing Technology, In Interfaces for Information Retrieval Publisher: Greenwood Press - Year: 2005 Page Number(s): 227-235
Presentations (31):
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"Visual Presentation Modes in Online Product Reviews and their Effects on Consumer Responses"
, Presentation at the Americas Conference on Information Systems
Location: Seattle
, WA
Year: 2012
Presenter(s): Radhika Santhanam, P Xu, L Chen, L Wu
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"The Influence of Usage Experience on Adoption of Successive ICT Products"
Location: Detroit
, MI
Year: 2011
Presenter(s): Radhika Santhanam, Leon Chen
►
"Training Challenges in a Globalized World"
, Presentation at the America Conference on Information Systems
Location: Lima
Year: 2010
Presenter(s): Radhika Santhanam, Debbie Compeau, Mun Yi, Guillermo Rodriquez
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"The Effects of Ambiguity Tolerance and User Discretion on Spatial Task Performance and Display choices"
, Presentation at the Pacific Asia Conference on Information Systems
Location: Taipei, Taiwan
Year: 2010
Presenter(s): Radhika Santhanam, Russell Grant, Milton Shen, Melody Carswell
►
"Impacts of Time Pressure and Impression Management on Financial Reporting and Decision Making"
, Presentation at the Decision Sciences Institute
Location: Baltimore
, MD
Year: 2008
Presenter(s): w. Sheng, Radhika Santhanam, M. Carswell
►
"Organizational Databases, Privacy Practices and Integrity of Employee Information"
, Presentation at the Academy of Management
Location: Amsterdam
Year: 2008
Presenter(s): Xun Li, Radhika Santhanam
►
"Could Guidance to Choose Appropriate Display Formats Improve Decision Making Performance in Crisis Situations?"
, Presentation at the International Conference On Decision Support Systems
Location: Calcutta
Year: 2007
Presenter(s): Radhika Santhanam, M Carswell, M Shen
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"Improving Technology Mediated Learning Performance of Information Technology Courses for a Global Audience"
, Presentation at the Annual Global Information Technology Management Association (GITMA) World Conference
Location: Naples
Year: 2007
Presenter(s): Radhika Santhanam, Sharath Sasidharan, Jane Webster
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"Research Topics in Information Systems"
, Presentation at the Xavier Institute of Management
Location: Bhubaneshwar
Year: 2007
Presenter(s): Radhika Santhanam
►
"What Makes Game Players Want to Play More?"
, Presentation at the Human Computer Interaction International Conference
Location: Beijing
Year: 2007
Presenter(s): De Liu, Xun Li, Radhika Santhanam
►
"Improve E-learning Training Effectiveness"
, Presentation at the Fox School of Business, Temple University
Location: Philadelphia
, PA
Year: 2006
Presenter(s): Radhika Santhanam
►
"Information Technology Knowledge Transfer"
, Presentation at the W.P. CArey School of Business, Arizona State University
Location: Tempe
, AZ
Year: 2006
Presenter(s): Radhika Santhanam
►
"Is it Disclosure or Fabrication of Personal Information? How to Persuade Employees to Disclose Personal Information?"
, Presentation at the Special Interested Workshop on Security, International Conference on Information Systems
Location: Milwaukee
, MN
Year: 2006
Presenter(s): X Li, R Santhanam
►
"The Influence of Knowledge Transfers on the Implementation of Enterprise Information Systems"
, Presentation at the International Federation of Information Professionals
Location: Vienna
Year: 2006
Presenter(s): S Sasidharan, R Santhanam, D. Brass, V Sambamurty
►
"E-Learning Training Outcomes"
, Presentation at the Americas Conference on Information Systems
Location: Omaha
, NE
Year: 2005
Presenter(s): Radhika Santhanam, S Sasidharan
►
"Improving IT Acceptance through Training"
, Presentation at the Americas Conference on Information Systems
Location: New York
, NY
Year: 2004
Presenter(s): Radhika Santhanam, Sharath Sasidharan
►
"Academic-Industry Panel on Human-Computer Interaction Research In Information Systems -Invited Panelist"
, Presentation at the Workshop of the Special Interest Group On Human-Computer Interaction, International Conference on Information Systems
Location: Seattle
, WA
Year: 2003
Presenter(s): Radhika Santhanam
►
"Common Factors Among Management Support System Success"
, Presentation at the Americas Conference on Information Systems
Location: Tampa
, FL
Year: 2003
Presenter(s): Radhika Santhanam, E Hartono, C Holsapple
►
"Implications of Situated Learning for Knowledge Management: Lessons from a Longitudinal Case Study"
, Presentation at the Minnesota Symposium on Knowledge Management
Location: Minneapolis
, MN
Year: 2003
Presenter(s): Radhika Santhanam, D Kang, L Seligman
►
"IT Investment and Firm Performance"
, Presentation at the INFORMS National Conference
Location: San Jose
, CA
Year: 2002
Presenter(s): Radhika Santhanam, E Hartono
►
"The Resource -Based View to the IT Productivity Paradox"
, Presentation at the Annual Meeting of Decision Sciences Institute
Location: San Diego
, CA
Year: 2002
Presenter(s): Radhika Santhanam, E Hartono
►
"Training in Business Process Oriented Systems A Longitudinal Field Study"
, Presentation at the Fall Conference of the Applied Technology in Business Program
Location: Rochester
, MI
Year: 2002
Presenter(s): Radhika Santhanam, D Kang
►
"The Effects of the Interface on Implicit Learning: An Empirical Investigation Using Database Design Aids"
, Presentation at the Informs Annual Meeting
Year: 2001
Presenter(s): Radhika Santhanam, A Solomon
►
"The Role of Motivation in Error Recovery Effort During Training"
, Presentation at the International Conference of the Information Resources Management Association
Location: Toronto
Year: 2001
Presenter(s): Radhika Santhanam
►
"An Assessment of Institutional DSS Quality"
, Presentation at the ORSA/TIMS International Conference
Location: Singapore
Year: 1995
Presenter(s): Radhika Santhanam, T Guimaraes
►
"A Multiple Criteria Decision Model for Information System Project Selections"
, Presentation at the Annual Meeting of Operations Research Society of Israel
Year: 1993
Presenter(s): Radhika Santhanam, J Kyparisis
►
"Multi Criteria Decision Model for Project Selection"
, Presentation at the ORSA/TIMS International Conference
Location: Singapore
Year: 1993
Presenter(s): Radhika Santhanam, J Kyparisis
►
"Goal Programming as an Information Systems Project Selection Methodology"
, Presentation at the Midwestern Decision Sciences Institute
Year: 1990
Presenter(s): Radhika Santhanam, M Schniederjans
►
"A Goal Programming Approach to Information Systems Project Selection"
, Presentation at the Joint National Meeting of ORSA/TIMS
Year: 1988
Presenter(s): Radhika Santhanam, M Schniederjans, K Muralidhar
►
"A Goal Programming Approach to the Journal Selection Problem"
, Presentation at the Annual Meeting of the Decision Sciences Institute
Year: 1988
Presenter(s): Radhika Santhanam, M Schniederjans
►
"AI and Decision Sciences"
, Presentation at the Annual Meeting of the Decision Sciences Institute
Year: 1988
Presenter(s): Radhika Santhanam, M Schniederjans